I know it can be frustrating to buy something online and have no way to return the product if it doesn’t live up to your expectations. Digital products, such as the pocket guides, are especially tricky to return.
That’s why I’m happy to offer this 60-day guarantee at The Black and Blue:
If, for any reason, you decide you aren’t happy with your purchase, we will refund you completely up to 60 days from your purchase. No hassle, no questions asked.
To receive a refund, simply contact us within 60-days and provide the following information:
- The email address associated with the payment account
- Your payment method (i.e. PayPal or credit card)
- Your payment/transaction ID number
- A reason for why you’re requesting a refund*
*This has no effect on eligability for a refund, I just like feedback to improve the pocket guides
Typically within a few business days your refund will be processed and appear on your bank/credit card statement. For PayPal refunds, the refund should be transferred instantly into your PayPal account.
If you have any questions, please don’t hesitate to get in touch.